Shipping Policy

Effective Date: October 6, 2026

Store Name: Frost Nova

Operating Company: MAX INFINITY SOLUTIONS LIMITED

At Frost Nova, operated by MAX INFINITY SOLUTIONS LIMITED, we are committed to ensuring your orders are dispatched swiftly and delivered reliably. Please review our shipping policy below for details regarding processing times, delivery windows, and logistics.

1. Handling and Dispatch Time

• All orders are carefully processed, packed, and dispatched within 2 business days from the confirmation of your payment.

• Orders placed on weekends or UK public holidays will be processed on the next business day.

2. Delivery Timeframes

• Standard delivery across the United Kingdom arrives within up to 14 business days from the date of dispatch.

• Please note that unexpected carrier delays, customs checks during peak seasons, or remote UK postal regions may occasionally impact transit times.

3. Shipping Costs

• Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase.

4. Tracking and Order Updates

• Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details so you can monitor your parcel's journey to your doorstep.

5. Incorrect Address and Delivery Issues

• Please ensure that your shipping address is entered correctly at checkout. MAX INFINITY SOLUTIONS LIMITED is not responsible for parcels delayed or misdelivered due to incorrect or incomplete address information provided by the customer.

6. Contact Information

If you have any questions or require assistance regarding your shipment, please reach out to our support team at:

• Company Name: MAX INFINITY SOLUTIONS LIMITED

• Registered Address: 61 BRIDGE STREET, KINGTON, UNITED KINGDOM, HR5 3DJ

• Email: frostnova.magazine@outlook.com

• Phone: +44 7368 380358